Thursday, July 26, 2018

By Opting For Hosted VoIP Vancouver Businesses Save Money

By Diane Mitchell


The modern business environment is incredibly competitive and only those that provide excellent service can hope to thrive. One of the key components of competitiveness is excellent communication systems. Consumers do not want to leave messages and they do not want to struggle to reach someone. They want instant satisfaction and if they do not get it, they go somewhere else. By going for hosted VoIP Vancouver businesses need never be out of touch.

Communicating over the internet is certainly not a new concept. Initially, many businesses were hesitant to embrace this technology because it required reliable internet access. This was not always the case, but today there is very few places in the world where it is not possible to access the internet. This fact has been the main reason why internet based communication has become increasingly popular.

For many companies, the main motivating factor for moving over to internet based systems is the promise that they will save a significant amount. This is indeed the case. Some larger clients have stated that they managed to half their previous communication bills. For major companies these savings can translate into savings of millions every year.

Massive savings are also achieved by the fact that Internet based systems do not require separate installation at every site, branch or building. There is only one central installation. This means that there is no large capital outlay for hardware, such as was necessary for older PABX systems. In addition, the system is hosted by the service provider which means that clients have virtually no maintenance costs.

Clients quickly learn that the savings on their communication bills are is not the biggest benefit of these systems. With older systems, users had to be physically present at a work station in order to make or receive call. This severely restricted their ability to be where they are most needed. Internet systems can be used anywhere and users can make and receive calls even when thousands of miles away from their offices.

Users also like the idea that internet based systems allow them to use a variety of devices. Laptops, smart phones and tablets can be used at will, as long as they are able to connect to the internet. Users are not restricted to the use of a single device either, because all their user records are based in the cloud and available to them on any device, at any time and everywhere in the world.

Then there is the fact that internet based systems offer a host of productivity enhancing features. Users will still have voice mail, call holding and call transfer options offered by older systems, but they will also now enjoy email to fax, voice to email, video conferencing and even call transfer abilities to users at other geographical sites. These features can most certainly help users to be more efficient and to respond to the needs of their callers immediately.

It is easy to see why more and more companies opt to move over to internet based communication systems. They save significant amounts, receive superior service and enjoy a host of features that help users to be more productive. It seems that the future of communications has already arrived.




About the Author:



No comments:

Post a Comment