Sunday, December 20, 2015

Christina Kelly & Effectively Engaging Fashion Consumers

By Katie Onson


Fashion retail is one of the most rewarding jobs, provided workers are willing to put in the work. This goes without saying, but it's easy to see that interacting with customers can be a challenge, especially for those who aren't used to various personalities. This is where a strong learning experience can come into the picture, and Christina Kelly can help in this respect. Here is what you should know when it comes to interacting with these very customers.

For those who would like to know how to interact with customers, in fashion retail, being aware of first impressions is essential. The reason for this - and authorities in fashion like Christina DiMauro Kelly can say the same - is that someone who's polite might become rude or difficult to speak to when it takes longer than usual for them to be helped. Anyone who's worked in this field for an extended length of time can say the same. They have learned to adjust their expectations accordingly, and you should follow suit.

Next, exercise patience with those who are unruly. Anyone who has worked in retail - and Christina Kelly can agree - has dealt with at least one rude customer during their life, and it can become a challenge to handle the gripes they have to bring up. If you're new to this type of work, politely say that you will get someone to help, before bringing over a supervisor or team lead. This is one of the best ways to handle the issue if you are still learning the ropes.

In order to engage with consumers as effectively as possible, do not forget to smile. It seems like an unspoken rule in the world of fashion retail, but you'll find that it's easier to do your job when you're able to smile. By doing so, you stand a greater chance of raising the spirits of others, even if they weren't having the best of ways before. It's a simple way to spread cheer, and it will help you interact with any customer while working your shift.

Fashion retail can be a rewarding opportunity for those who are passionate about fashion in general. However, it can be a challenge to interact with particular customers, which is why it's in your best interest to focus on learning as much as possible. Not only will the aforementioned points aid in the best learning experience, but it's possible that you'll achieve greater success sooner than expected. It's simply a matter of how much you're willing to put into your job.




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